Setup Steps
How to install the eSIM*
How to set up the phoneRemember to do a final setup. Ideally, do it after leaving your country but before arriving at your destination (for example, on the plane)
Automatic connection upon arrivalAfter completing these 2 steps, your eSIM will automatically activate upon arrival, connecting to the corresponding local network. You can enjoy unlimited data connection worry-free
How to know your iPhone version?
Go to Settings > General > About
The automatic installation option is only valid for versions later than 17.4
Log in
Click on the Access button and log in by entering your credentials
Go to Your eSIM and click "Install eSIM"
Click on the Install eSIM button within the Your eSIM section in the client area
Click on "Install eSIM"
In the automatic install tab, click the button
Press "Continue". Unlimited data will be activated once you reach your destination
Continue with the eSIM installation. The data plan will be activated once you reach your destination
Select a maximum of 2 active lines per device
You can have a maximum of 2 active lines per device. If you have more, you will have to choose which ones you wish to be active
Configure your eSIM
Give the eSIM a label to identify it and establish priority between your different lines
Final settings in flight or at your destination
Once en route or at your destination, deactivate data roaming for your usual line and activate it for your eSimFLAG. You do not need an internet connection to do this
Go to Settings and select eSimFLAG
Select eSimFLAG as your data line
Enable data roaming
On your device, go to Settings and enable data roaming
Turn off data roaming on your regular line
Make sure data roaming is turned off on your regular line
If your phone doesn't connect after a few minutes, check the connection solutions here