Set-up steps
How to install the eSIM*
How to set up your mobile phoneRemember to configure one last thing. Ideally, you should do this after you have already left your country, but before arriving at your destination (for example, on the plane)
Automatic connection at your destinationAfter completing these 2 steps, your eSIM will automatically activate when you arrive at your destination, connecting to the corresponding local network. You can enjoy an unlimited data connection with complete peace of mind.
How do I find out my mobile phone version?
Go to Settings > About phone
The automatic installation option is only valid for versions later than Android 16. You must register or login to access this option.
Start session
Click on Log in and enter your details
Go to Your eSIMs and click install
Click the Install eSIM button in the Your eSIMs section of the customer area
Click on Install eSIM
In the Automatic Installation tab, click the button
That's it, the eSIM is installed
Your eSimFLAG will appear in your device Settings and within the Your eSIMs section of the customer area
Go to Settings and select eSimFLAG
In Settings > Connections > SIM Manager > Mobile Data, select eSimFLAG as your data line
Activate data roaming
In Settings > Connections > Mobile networks, enable data roaming.
Disable data roaming on your regular line
Make sure data roaming is turned off on your normal line
If your phone doesn't connect after a few minutes, check the connection solutions here
*These instructions are based on a Samsung device and may vary slightly depending on the brand.