Legal Notice

1. In compliance with Law 34/2002, of 11 July, on information society services and electronic commerce, we inform you that the owners of the website www.esimflag.com (hereinafter, the "Website") are:

1. Telefónica de España, S.A.U., with Tax ID number A82018474 and registered office at C/ Gran Vía no. 28, 28013, Madrid (Spain), registered in the Madrid Mercantile Registry in volume 13,170; book 0; section 8; sheet M-213,180.
2. Telefónica Móviles España S.A.U., with Tax ID number A78923125 and registered office at Ronda de la Comunicación s/n, Distrito C, Edificio Sur 3, 2nd floor, 28050, Madrid (Spain), registered in the Madrid Mercantile Registry in book 8958, General 7804, section 3, of the Companies Register, document 92, sheet H-85226.

For the purposes of this Legal Notice, these companies will hereinafter be referred to collectively by their brand name "eSimFLAG". Customers can obtain information through the following customer service channels: by writing to us on WhatsApp at 696886682, via the chat available on the website ww.esimflag.com and on the eSimFLAG app, by sending an email to help@esimflag. com or by calling 917074747 (calls from abroad) and 900774747 (domestic calls), with the cost of the call according to your operator's rates, or in our Help section, where we will be able to answer your questions.

2. We inform you that the purpose of this website is to provide the general public with information about the activities carried out by this company and the products and services it offers, forwarding purchase requests to the sales departments that support us.

3. Information regarding the products and services offered on the pages of this website (contracting, characteristics, references to prices, applicable taxes and other specific circumstances) is contained on the page where the product or service is offered.

4. The personal data of Portal users and eSimFLAG Customers will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality, as well as complying with all other obligations and guarantees established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights. You can consult the complete privacy policy at www.esimflag.com/politica-privacidad

Access and/or use of the eSimFLAG website confers the status of User. By accessing and/or using the eSimFLAG Website, you agree to be bound by these terms and conditions of use. The eSimFLAG website with regard to customers eSimFLAG is a customer service channel through which customers can carry out certain procedures related to the products and services they have taken out.

5. Intellectual and industrial property The intellectual property rights of the website, its source code, design, browsing structure, databases and the different elements contained therein are owned by Grupo Telefónica, and we have exclusive rights to exploit said content in any form, particularly the rights of reproduction, distribution, public communication, availability and transformation.

6. The User is authorised, on an exceptional basis, to reproduce part of the content of the Website, only and exclusively, if all of the following conditions are met:

1. That it is compatible with the purposes of the Website.
2. That it is carried out with the sole objective and aim of obtaining the information contained therein for personal and private use, with the absolute exclusion of any commercial purpose or use or for its distribution, public communication, transformation or decompilation.
3. That none of the content, documents or graphics related to this website are modified in any way.
4. That no graphic, icon or image available on this website is used, copied or distributed separately from the text or other images that accompany it.

Any other use must be previously and expressly communicated and authorised.

7. Grupo Telefónica is the owner of the industrial property rights relating to its products and services, and specifically those relating to the registered trademarks "telefónica" and "eSimFLAG".

8. Any link from a third party to this website must be to its home page or landing page.

9. eSimFLAG accepts no responsibility for the connection or content of third-party links referred to on the Website.

10. With regard to references to third-party products and services, eSimFLAG acknowledges the corresponding industrial and intellectual property rights of their owners, and such references or appearances on the Website do not imply the existence of any rights or liability whatsoever in relation to them, nor do they imply any endorsement, sponsorship or recommendation.

11. Unauthorised use of the information contained on this website, as well as any breach of the corresponding Intellectual or Industrial Property rights, shall trigger the legally established liabilities.

12. eSimFLAG reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on its website, or in the configuration and presentation of it.

13. eSimFLAG does not guarantee the absence of errors in the access to its Website, in its content, nor that it is updated, although eSimFLAG will strive to avoid such errors, correct them or carry out updates, if necessary.

14. Both access to this Website and the use that may be made of the information contained herein is the sole responsibility of the user. The User shall be responsible for all actions carried out with their user ID. Specifically, they shall be responsible for choosing, as a password and reminder thereof, strong passwords and phrases, i.e., numbers and letters and, in systems that allow it, punctuation marks and special characters that are difficult to guess. In particular, the User shall avoid choosing words from the dictionary, words that are related to themselves (family name, address, date of birth, etc.) or easy to guess (combinations of names with months, prefixes and suffixes, etc.). eSimFLAG shall not be liable for any consequences or damages that may arise from such access or use of the information.

15. Individuals under the age of 18 may not use the services available through esimflag.es without the prior authorisation of their parents, guardians or legal representatives, who will be responsible for all acts carried out through esimflag.com by minors in their care.

16. eSimFLAG is not responsible for any security errors that may occur or for any damage that may be caused to the User's computer system (hardware and software), files or documents stored therein, as a result of the presence of viruses on the User's computer used to connect to the services and content of the Website, a malfunction of the browser or the use of outdated versions thereof.

17. eSimFLAG uses its own and third-party cookies to manage the portal, collect information on its use, improve our services and show you advertising related to your preferences by analysing your browsing. You can change their configuration, find out how to disable them or obtain more information in the Cookie Policy .

If, as an eSimFLAG customer, you accept cookies from our websites, you also accept that eSimFLAG may identify you as a customer or user and may process the information for internal analysis and for the processing you have permitted or authorised in connection with your status as a customer, subject to the Privacy Policy and the Cookie Policy.

18. Jurisdiction.

These Terms and Conditions shall be governed by Spanish law. In the event of any dispute regarding the interpretation or execution of these Terms and Conditions, the user may refer any disputes arising from or related to the service to the courts and tribunals with jurisdiction at any given time, in accordance with the provisions of current legislation.

Other mandatory laws of other states may also apply to your use of the eSIM.

The Service and the App are not intended for use by any person or entity in any jurisdiction or country where such use would be contrary to applicable law or regulation. Consequently, anyone who decides to access the service and/or the App from places where such use is prohibited does so on their own initiative and is solely responsible for compliance with local laws, to the extent that local laws are applicable.